McGills Warehouse: Terms of Sale and Policies
Terms of Sale and Policies

Legal Disclaimer
California Tax Exempt Customers
Placing an Order
Shipping: TERMS, METHODS, DROP-SHIP, etc...
Payment: CREDIT CARDS, A.C.H. TRANSFER, CHECKS, etc...
Invoicing
Customer Service
Wholesale Orders
Wholesale Orders Policy
Cancellations and Returns
Privacy Policy

Legal Disclaimer

ATTENTION ALL CANADIAN / INTERNATIONAL CUSTOMERS
You are liable for all clearance charges (duty, tax and brokerage) and these fees must be paid by you before the delivery or at the time of delivery or when the carrier tries to collect them. We will delay all shipments to you when such clearance charges are pending or unpaid.
All foreign country customers sales are subject to local taxes and duties.

WEBSITE ACCURACY

McGILLS WAREHOUSE makes no representations or warranties as to the accuracy or completeness of the information in this web site.

We make no agreement to update or correct information that may appear on our web site or other information that we supply and we recognize that we as well as everyone makes mistakes. We do correct mistakes as rapidly as possible and with relation to prices they are subject to change without notice. 

Information presented here in is made in good faith and we believe it to be correct.

We supply this information on the condition that those reading it will make their own investigation, prior to its use, as to whether the products will meet their needs, and work for the uses they are putting the products to be used for.

DAMAGES

McGILLS WAREHOUSE shall not be responsible and will not be responsible for damages of any kind resulting from reliance or use of any products based on information set out by McGills Warehouse and it is specifically represented that all information is supplied as guidelines only for the purchaser or buyer to use preliminarily to making their own testing as to suitability for the purpose for which the purchaser intends to use the products.

Any information supplied herein or by McGills Warehouse shall not be interpreted in any manner as a representation that use of the products may or may not violate or infringe any patent that possibly could apply to the use of the products. 

McGills Warehouse makes no representation as to fitness for a particular purpose to which a particular product may be used by supplying information herein and makes no warranties of merchantability or fitness as to what and how the user of any product may put the product to use in.

PRODUCT DESCRIPTION

WE DO OUR BEST TO DESCRIBE PRODUCTS. WHERE MEASUREMENTS OR COLORS ARE DESCRIBED WE DO OUR BEST TO DESCRIBE THEM. THEY ARE NOT MEANT TO BE PRECISE AS THERE IS NO WAY TO BE THAT ACCURATE. COLORS WILL VARY AND MEASUREMENTS ARE NOT PRECISE. WE CANNOT BE RESPONSIBLE FOR VARIANCES AND WHERE THERE IS A NEED FOR GREAT ACCURACY THE CUSTOMER SHOULD ACQUIRE A SMALL AMOUNT OF PRODUCT FOR TESTING. EVEN THEN IT IS POSSIBLE THAT PRODUCTS WILL VARY IN THE SAME BATCHES AND IF GREAT ACCURACY IS REQUIRED THE CUSTOMER SHOULD SEEK ANOTHER SOURCE AS OUR PRICING STRUCTURE IS INSUFFICIENT TO SUPPORT CRITICAL TOLLERANCES THAT SOME CUSTOMERS MAY REQUIRE.

PRODUCT USE

SELLER WILL NOT BE RESPONSIBLE FOR BUYERS MISUSE OF PRODUCTS.   MOST PRODUCTS REQUIRE KNOWLEDGE IN HOW THEY SHOULD BE USED.   SELLER WILL NOT BE RESPONSIBLE FOR BUYERS LACK OF KNOWLEDGE OF HOW TO USE PRODUCTS.    THUS WHERE A BUYER USES A WOOD CUTTING BLADE TO CUT CONCRETE IT IS HIGHLY LIKELY TO FAIL. SOME BUYERS THINK YOU TEST A SOLDERING IRON BY PLUGING IT IN UNTIL IT EXCEEDS ITS MAXIMUM OPERATING TEMPERATURE AND FAILS.   PALLET JACKS DESIGNED TO CARRY A CERTAIN LOAD WILL NOT CARRY THAT LOAD UNLESS THE INSTRUCTIONS FOR LOADING ARE FOLLOWED.

NONE OF OUR PRODUCTS ARE DESIGNED FOR USE BY CHILDREN 12-YEAR OF AGE OR YOUNGER.

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CALIFORNIA TAX EXEMPT CUSTOMERS

To use your resale license and not be charged tax, before you place your order please:

  1. Register
  2. Complete and send in this Resale Permit Form before ordering
  3. Place your order after we have processed your resale form, usually about a 24 hour turnaround.

If you place your order before we have processed your form, you will be charged tax. Then your only remedy is to seek the return of the tax through the State of California.

If you order products using a resale license and you do not use these products in your resale business, we will not be responsible for any fines or punishment that the state my impose for your fraudulent use of a resale exemption.

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PLACING AN ORDER

Due to our very low pricing policy, McGillsWarehouse.com accepts orders placed via our website only. If you have not yet "registered" with us, you must first "Register" as a new customer on our system. The "registration" is a one time process and it is "free".

IT IS YOUR RESPONSIBILITY TO VERIFY THE ORDER:

  1. QUANTITY
  2. DESCRIPTION
  3. PRICE

Please write down the order number or print it out.

Writing down your order number will expedite finding lost shipments, solving billing problems, doing insurance claims. Should you have any concerns as to the location of your order, you may access your account to retrieve shipment tracking information which you can use to track the shipment with the carrier.


For PICKUP Orders: A minimum of $50.00 ORDER is required or you will NOT be able to select PICKUP option. You will have to pay cash for your order upon arrival. NO check or credit card will be accepted for pickup.

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SHIPPING

SAME DAY SHIPPING

Orders received and paid for by 2:00 P.M. (Pacific time zone) are normally shipped the same day.

SHIPPING TERMS

When the products leave our warehouse, you own the product. We act as your agent in shipping. The cost of shipping the product to you is included in the initial charges. We reserve the right to determine the carrier. We do not and will not act as your agent involving insurance or claims of loss or damage regarding your purchase.

If you desire to avoid risks in shipping you must obtain insurance coverage to protect this risk, i.e., you bear the risk of loss from the moment it leaves our warehouse. All expenses, including insurance coverage, for returns or shipping of any nature are at the buyer’s expense as if the product were picked up at our warehouse and re-delivered to our warehouse by the buyer.

"FREE SHIPPING": Shipping and handling fees are already included in the initial purchase of any "Free Shipping" products. When a "Free Shipping" product is returned for a refund, the refund will be issued LESS the initial shipping charge and handling fee, and/or any other charges that might apply, after we have received the returned product.

PREFERRED SHIPPER

If you have a specific freight company please notify us. Otherwise we will select one for your area.

SHIPPING METHODS

We ship orders via United States Postal Service (USPS), UPS. Thus, we reserve the right to select the method of shipment. Orders ship to P.O. Boxes or APO/FPO addresses are shipped via USPS.

DROP-SHIPPING PROGRAM

Our drop-shipping program enables you to ship from our facility just as if you owned it and it was your warehouse.

To participate in this program you would need to have enough money in your account, minimum is $100.00, with us to pay for your next order. The balance of funds available is kept in your account under "My Account" section.

A- Payment: You must pay by money order, cashier's check or bill-pay in advance. No credit card payment will be accepted for drop-shipping program.

B- To Place An Order:

  1. Place an order on line. Our computer system will not allow you to place an order if the funds are insufficient.
  2. It is your responsibility to input the correct SHIPP TO address and to tell us in the customer note section that the order should be blind shipped.

C- Benefit: Your account will only be charged the actual shipping amount plus our posted handling charge. Shipping charge will be adjusted according to the actual shipping cost. It can be higher or lower than the shipping cost you see on the order due to the SHIP TO destination zip code varies per order. Thus, you will get the benefit of shipments made by Postal flat rate shipping boxes where available.

Orders placed and paid for by 2 pm. Pacific time are normally shipped the same day.

HANDLING CHARGE

A $5.00 handling charge for each box will be added to the basic shipping cost except where special rules apply, i.e. glass blocks or firebrick. Before you pay for your order, our computer system will calculate the shipping charge, which will include the handling fee.

SHIPPING CHARGES

Our computer system will calculate your shipping charge based on the total weight of the product, including packaging materials, the distance to destination and the handling fee.

TRUCK SHIPMENT

You may select a trucking company of your choice or use one of ours. To determine the trucking expense, please contact the trucking carrier directly.

SHIPPING GLASS

We ship glass all over the world, and have found in our years of shipping that it is best shipped in boxes that weigh around 20 pounds. We have very little breakage. When you purchase sheets of glass and have them shipped, we charge a $1 per sheet fee for cutting of the glass. We charge $6 for packing and the insulation materials needed to ship your glass. UPS has an email notification service when they handle your packages. Please make sure that our Sales department has your email address and that it is correctly placed in your shopping cart information.

*If you pay by credit card, disregard the next part about checks.

When your check arrives at McGill's and your bank verifies that the funds are available, we will ship your order. Make sure that you include the phone number of your bank, and it is written on your check.

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PAYMENT

--- WE DO NOT ACCEPT CREDIT CARD PAYMENTS FOR ORDERS THAT TOTAL OVER THE AMOUNT OF $400.00.---

All orders are prepaid. We do not accept credit card payments for orders that total over $400.00. If your order exceeds $400 you can pay by A.C.H Transfer (see below), money order, or cashier's check.

CREDIT CARDS

Our computer processes your order. We never see your credit card nor do we have anything to do with its acceptance or rejection. You may use a Visa Card, a Master Card, a Discover Card or an Emerican Express to make your payment. To use a credit card you must ship to the address where your credit card is billed or your transaction will not be approved. This requirement has greatly eliminated the use of stolen credit cards. If your credit card is not approved you need to call your credit card company, not us.

To help us process your order in a timely fashion, Please modify your address on the Account Information Page to be exactly the same as your Credit Card Billing Address. Otherwise, your credit card will be Declined and your order will be automatically Canceled.

To avoid credit card problems, please pay by money order, cashier's check or bank transfer. We will then ship your order the day we receive your payment. Orders paid by check will be shipped upon check clearance. Please use the notes section of the order to indicate how you will pay. Write the order number on your method of payment.

--- TO AVOID FRAUD, WE ONLY SHIP TO THE BILLING ADDRESS OF THE CREDIT CARD.---

A.C.H. TRANSFER

* If your order is over $400.00 or online payment is a problem; you can transfer funds to our bank through your bank by an A.C.H. or a wire transfer, a $15 extra fee must be paid for this service. Below is the information you need for both A.C.H or wire transfer. Please notify our customer service by email at CS@UU77.COM immediately after you have verified with your bank the funds have been transferred. You need to tell us in details about your transfer, ie: your name, date and time, $ amount sent, bank name, transaction number, for order ID, etc.

  • McGillsWarehouse account number: 2155663
  • STEARNS BANK routing number: 091910455
  • STEARNS BANK Phone Number: (800) 320-7262
  • STEARNS BANK address: 4191 2nd St S, St Cloud, MN 56301

    • PAYMENT BY OTHER MEANS

    In some cases you may need to send a money order, cashier's check or company check or make other arrangements. Please contact customer service via email at: CS@UU77.COM

    PAYING BY CHECK

    To ship upon receipt of funds, send money order, cashier's check, or transfer funds to our bank. You may pay by check, the product will be held 8-12 days before shipment to avoid any NSF issues, however, if you have established a long term relationship with us, we may then ship your products out when we receive your check. We usually ship the day the order is paid for. Please write the Invoice / Order Number on your payment when paying by this method.

    The amount you put here should be enough to cover the costs of goods and the shipping and handling charges.  There is a $5.00 handling charge per case shipped with common carrier and where different items are packed in a case to be shipped on a pallet by truck .

    There is a $15 charge per pallet. Where crating of glass is involved, there is a $15 per crate charge.  (Where multiple glass cases can be banded together sometimes a pallet is unnecessary.)

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    INVOICING

    We DO NOT Send Invoices. Please follow the steps below to obtain an invoice.

    1. Go to: www.McGillsWarehouse.com
    2. Click "Sign In or Register Now" link and Log onto your account
    3. Click "My Account"
    4. Click "View Your Orders"
    5. Click on the appropriate "Order ID" you want to obtain, view and/or print the invoice

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    CUSTOMER SERVICE

    The cost of shipping should be discussed with the carrier.

    TRACKING INFO

    If you want to track your shipment, Please follow the steps below to obtain tracking information.

    1. Go to: www.McGillsWarehouse.com
    2. Click "Sign In or Register Now" link and Log onto your account
    3. Click "My Account"
    4. Click "View Your Orders"
    5. Click on the appropriate "Order ID" to obtain tracking information
    6. Contact the carrier to determine the exact location of your shipment if needed.

  • If you are present when the package is delivered, inspect it before accepting the delivery. If the package appears damaged but the merchandise looks unaffected, note the damage on all delivery receipts before signing. If the package is damaged to the extent that the merchandise may be damaged, you need to file a damage claim with the carrier.
  • If you receive a package that damaged from shipping when you are not present, notify the carrier, UPS, USPS or trucking company, immediately. The carrier will determine if they need to see the condition of the box at the delivery site. Keep all packaging materials, including interior contents and exterior containers for further instructions from the carrier.
  • If you refuse a delivery for an order that you made you will be charged a 10% restocking fee and the shipping back to us. The shipping back to us will be the amount of shipping that you originally paid. You will not get the shipping you originally paid back; you will receive a store credit for the purchase price of the product less 10% for the restocking fee, less the original shipping and less the return shipping. You will not receive a refund to your credit card, you will receive store credit.

    • ** Goods damaged by a carrier must be reported to that carrier and must include:

    1. Our invoice number
    2. Our inventory number
    3. The quantity of the damaged goods

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    WHOLESALE / "Z" CATEGORY ORDER

    You need to select "Z" category item, click "Add to Cart" button then follow the drop-down instructions to place your order. Upon receipt of your payment, we will place your order with our next container order.

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    WHOLESALE ORDER / "Z" CATEGORY POLICY

    All sales prices on "Z" category, wholesale orders, are estimates based upon the last cost price charged by the manufacturer. If the cost price remains unchanged then the sale price will be the same. However, if the manufacturer's price to Mcgills increases then the sale price will be at a new higher price.

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    CANCELLATIONS and RETURNS

    Return shipping charges are the sole responsibility of the customer. 

    NO returns on Barber Supplies and special/wholesale orders. 

    Order cancellation processing fee is 20%.

    Our re-stocking charge, accounting cost and data processing fee is 20% of the cost of the products.

    All returns must be in the original condition/packaging with any accompanying manuals and materials and must be returned within 10 days from the day product is shipped from our warehouse. 

    An ADVANCE Return Merchandise Authorization (RMA) must be obtained from our customer service via email: CS@UU77.COM and is required for ALL returns.   

    Shipping and handling fees are already included in the initial purchase of any products, this include "Free Shipping" items. When a product is returned for a refund, the refund will be issued LESS the initial shipping charge and handling fee, and/or any other charges that might apply, after we have received goods and product inspection has been done.

    If we are out of stock on any item ordered there will be a check issued or a credit card debit issued for the full amount of the items out of stock. If the fee for handling and shipping is less then the difference between the amount charged and the resulting handling and shipping fee, that amount will also be refunded.

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    COMPANY PRIVACY POLICY

    We keep your name in strict confidence. We do not sell or trade your private information.  

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